A Managed Service Agreement for essential peace of mind

Managed AV & IT Services

24/7 Network Monitoring and Management:
- Proactive monitoring of AV Devices, network infrastructure, servers, and applications to identify and resolve issues before they impact business operations.
- Performance optimization, bandwidth management, and capacity planning.
- Detailed reporting on network health and performance.
Help Desk Support:
- Responsive and efficient technical support for end-users, promptly resolving hardware and software issues.
- Remote and on-site support options.
- Ticket tracking and management system for efficient issue resolution.
Server Management and Maintenance:
- Regular server maintenance, patching, and updates.
- Performance tuning and optimization.
- Server virtualization and cloud migration services.
Endpoint Management:
- Management of desktops, laptops, and mobile devices and AV devices including software deployment, patching, and security updates.
- Mobile device management (MDM) solutions for secure access to corporate data.
- Asset tracking.
Backup and Disaster Recovery:
- Automated data backup and recovery solutions to ensure business continuity.
- Offsite and cloud-based backup options.
- Disaster recovery planning and testing.